Sport Product Water Dumbbells adjust dumbbell for fitness 2pairs/lot gym equipment body building dambel
1. Adjustable weight.
2. Portable and easy to carry, you can use it anywhere, anytime.
3. High quality, durable PP material.
4. Very safe to use. The dumbbell is soft and will never cause damages.
Payment: Alibaba Safety payment
We are the biggest factory, Massager extension and Masssager are our major products. In case of any queries regarding this auction or other produts – feel free to contact us!
1) All emails will be answered within 1 business day.
2) Our aim is provide top level service, our business hours are from 9:00am to 6:00pm Beijing time (+8GMT)
Your satisfaction, our pursuit. We will leave positive feedback to all the buyers once the transaction is finished. If you are satisfied with our product please leave us positive comment too. In case of dissatisfaction contact us immediately – we will do our best to solve the problem. Negative feedback cannot solve it. We are an honest company – please let respect each other.
RETURN POLICY :
Your satisfaction on our services and products is our top concern, and we will do our best to meet your needs. If you are not satisfied with your purchase for any reason, please contact our customer service within 30 days on receiving the merchandise. We will provide you a return address to ship the merchandise to. Upon receiving the merchandise we will refund your purchase price minus shipping/handling, and a 20% restocking fee. When you contact our customer service for Return/Exchange, kindly include the following information to help us expedite the processing of your case.
1. Your full name, telephone number and address
2. Your original order confirmation number
3. The date the order was placed and the date the merchandise was received
4. A list of the product(s) (name and reference number of merchandise) to be refunded 5. The reason for the return of the product(s)
6. A photograph taken of the product(s) and its packaging that backup the reason for the dissatisfaction.
Thank you for your cooperation. After your return package has been received and inspected, we will issue a refund amount equivalent to your initial order minus the cost of shipping, handling and restocking fee. A refund will be issued back to you within 3 weeks. Please keep records of your return tracking number. We are NOT RESPONSIBLE for lost packages
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aurora Loves Fitness (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.auroralovesfitness.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!