Please kindly follow Step 1 & Step 2
1. Stick the electrodes directly onto the skin to be massaged(Treatment can’t be effected unless both of the two electrodes or four electrodes onto the body surface).
2. Put on the power.
RU Button Slipper=Russian Keyboard with Slipper
RU Button No Slipper=Russian Keyboard without Slipper
EN Button Slipper=English Keyboard with Slipper
EN Button No Slipper=English Keyboard without Slipper
Please choose the one you need, we will send it according what you choose, thank you!
1. Instruction in Russian can be sent by email, please leave us your email address when you place the order, any questions, please do not hesitate to contact us at any time, we’d try our best for you, thank you!
2. For Russian Buyers: Russian postal office requests to check the full name of receiver, so please kindly tell us your full name (three words, first name, middle name and last name) to deliver it well. Thank you for your cooperation.
1 Digital display for treatment guide
Uses the infrared physical therapy electrodes
Improves your body circulation, relieves your pain and promotes your metabolism
Suitable for waist, shoulders, legs, foot massage and physical therapy
do the physical therapy for the four parts of your body at the same time
4 therapeutic modes: vibrate thump, Shiatsu, Massage, Pat and Scrape therapy
8 Massage modes and 10 massage power levels
Comes with two pieces of massage electrodes, a charger, a electrode wire, and a pair of shoes
Power Supply: 3* AA Batteries(Not included) or USB Cable
(The size of this pulse slipper is adjustable, it can suitable for most of size of feet.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aurora Loves Fitness (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.auroralovesfitness.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!